How to Fix When MT4 Stuck on Waiting for Update?

MetaTrader 4 or Metatrader 5 common error is “Waiting for update.”When you open the MT4/MT5 platform, you can see the frozen screen and image below:
mt4 or mt5 waiting for updae error

The error “Waiting for update” is a Metatrader error (mt4/mt5) when the platform is not getting any price quotes. It can be solved by adding a new chart symbol or fixing the incorrect login details.

Solution 1: Fix the “Waiting for Update” error by logging in to the Metatrader account
When users open a Metatrader account with invalid or expired login details, Metatrader chart quotes can not be visible. Users will see the “Waiting for update” error. Incorrect login credentials can create a problem. Always check if you have an internet connection and MT4/MT5 are logged successfully. In this case, read more about the incorrect login details and Common errors on MT4.

Solution 2: Fix the “Waiting for Update” error by adding a new chart from Market Watch
Hold left, click on any symbol on Market Watch, and then drag and drop a new chart. Add a new chart on the screen. This usually fixes problems when MT4 is stuck on “Waiting for Update.”

MT4 frozen

MT4 freezes when your PC runs too many processes at once. MetaTrader 4 can freeze if an indicator or Expert Advisor runs too many operations. Hence, the only solution is to delete the robot or indicator from the MT4 directory and reopen MT4. Indicators, such as any dashboard indicator, can freeze MT4 because they calculate many functions and present much information.

MT4 Offline chart not updating

Sometimes, when you add some custom indicators to your offline chart, you will see that the MT4 Offline chart is not updating. The problem can be an indicator, an MT4 software bug, or maximum bars in MT4 history.

In that case, to fix the problem, you need to do the following steps:

  • Try your custom indicator on live charts. If the indicator does not work on live charts, the problem is in the indicator, and you need to recompile it and fix it.
  • If your indicator works well, go to the MT4 platform and open Options/Tools/Charts—Set “Max bars in history” to some smaller numbers, such as 5000 (see image below).
  • Finally, if this does not fix the problem, you need to reinstall the MT4 platform to correct the problem.

max bar in history in MT4 platform options

MT4 is Stuck Waiting for an Update and your broker

Sometimes, the problem with your MT4 platform is not because of your internet connection or faulty Mt4. In rare situations, your broker can have technical issues. In that case, you need to contact online support from your broker and check if there are any maintenance or technical issues from your broker’s side.

How to update your MetaTrader 4 platform?

To update your Metatrader 4 platform, you must close and open it again (restart the application).To manually update the Metatrader platform, you need to deinstall the software and install a new version, which you can download from your broker’s website.

However,  you do not update MT4 manually because your MT4 platform will automatically close, reinstall, and update whenever a new stable version is built.



Igor has been a trader since 2007. Currently, Igor works for several prop trading companies. He is an expert in financial niche, long-term trading, and weekly technical levels. The primary field of Igor's research is the application of machine learning in algorithmic trading. Education: Computer Engineering and Ph.D. in machine learning. Igor regularly publishes trading-related videos on the Fxigor Youtube channel. To contact Igor write on:

Trade gold and silver. Visit the broker's page and start trading high liquidity spot metals - the most traded instruments in the world.

Trade Gold & Silver


Recent Posts